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Squire
Squire
Posts: 2
Joined: Tue Aug 27, 2019 10:12 am

Game crash on startup

Tue Aug 27, 2019 2:23 pm

I've been playing Soul Hunters on my Samsung A5. The other morning, the day after Ryan's update, I woke up and opened the game and it crashed. After numerous reinstallations, cleanups etc it still crashes and the only obvious error message in the stack trace is:

Only full screen applications can request orientation

I've seen in another post someone suggested that it's because a low-end phone cannot use the high res gfx, but I can still access the game on an almost 10 year old Samsung tab3 10.1. It works, but it is SO slow.

I've sent the crash report but haven't heard back. Please help, Lilith.

EDIT:
If I delete the game cache and data, by going into phone settings > apps > Soul Hunters > Storage, and restart the game the first screen appears and does first time installation (the first progress bar completes).

Then the game crashed.

If I choose restart app the screen with Eric in the foreground can be seen. The animation still runs but no log in option.

If I then kill the process and restart the game the game crashed again.
 
blackened
Squire
Squire
Posts: 2
Joined: Tue Aug 27, 2019 10:12 am

Re: Game crash on startup

Fri Sep 06, 2019 10:59 pm

My game is accessible from my phone again! Fixed after an update. Thank you, Lilith

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