Lightsz
Squire
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Joined: Wed Feb 08, 2017 6:12 am

BUG IN THE MARCHANT

Wed Feb 08, 2017 6:15 am

Hello, i got a bug with the marchant, i wanted to buy an item with GOLD and it buy an other item with DIAMONDS, it wast my 520 diamond and i really need it ! can you plz DELETE the ITEM and give me my diamon back plz ! i can join a screen, My name Ingame is "Lightsz" on the 280 MAster of time server !!! PLZ HELP ME
 
Lightsz
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Re: BUG IN THE MARCHANT

Wed Feb 08, 2017 6:18 am

 
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hengli
Lilith Games Staff - Admin
Lilith Games Staff - Admin
Posts: 1263
Joined: Tue Apr 05, 2016 7:14 am

Re: BUG IN THE MARCHANT

Wed Feb 08, 2017 6:21 am

Lightsz wrote:
Hello, i got a bug with the marchant, i wanted to buy an item with GOLD and it buy an other item with DIAMONDS, it wast my 520 diamond and i really need it ! can you plz DELETE the ITEM and give me my diamon back plz ! i can join a screen, My name Ingame is "Lightsz" on the 280 MAster of time server !!! PLZ HELP ME

I am very sorry but that is not considered a bug. There are items in the shops that cost gold and items that cost diamonds you bought one item by mistake but there's nothing we can do as the shop is working as intended.
 
Lightsz
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Re: BUG IN THE MARCHANT

Sun Feb 12, 2017 9:33 pm

IT DOESNT WORK LIKE INTENDED !! ITS A BUG I BUY THE GOLD ITEM AND THE GAME BUY ME THE DIAMOND ONE
 
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Namorat
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Re: BUG IN THE MARCHANT

Sun Feb 12, 2017 11:42 pm

So you're saying you didn't actually get the item you clicked on and accepted to purchase? That sounds like an odd error :/
no more money from me
 
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Arclight
Moderator (Soul Hunters)
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Re: BUG IN THE MARCHANT

Mon Feb 13, 2017 12:13 am

Happened often enough for me too. Tapped too fast and accidentally hit buy on a diamond item. I just assume he wants to make it sound like a bug. As Henry said, it's everyone's own fault. It's not like theres already a confirmation window... Take care next time ;)
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KemosabeTBC
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Re: BUG IN THE MARCHANT

Mon Feb 13, 2017 12:18 am

Lightsz wrote:
IT DOESNT WORK LIKE INTENDED !! ITS A BUG I BUY THE GOLD ITEM AND THE GAME BUY ME THE DIAMOND ONE

I'm sorry but I don't think that is what happened. You probably clicked the diamond item by mistake... The game has been going on for years and no one ever reported what you're saying.

With that said, I think Lilith could, and probably should, be kind enough to give you your diamonds back and remove the item from your inventory. It's obvious that you didn't want to spend hard earned diamonds on a crappy item... And they lose nothing by doing this. I think keeping the customers happy is good for business.
 
dzulio
Knight
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Re: BUG IN THE MARCHANT

Mon Feb 13, 2017 3:55 pm

Once i bought three items by mistake i was asleep so i didnt see i was buying items for diamonds. And they told me they cannot give me back Diamonds and take out items.

So they dont care about customers.
 
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Ivanrgs
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Re: BUG IN THE MARCHANT

Mon Feb 13, 2017 10:41 pm

It seems just happened to me. I noticed lack of diamonds. Checked shop and found I bought doomsday blade.
I don't remember doing it and don't remember confirmation inquiry. Happened first time over few months.
Can it be really bug, or just too many sleepy guys?
Maybe you can make return/refund function (active till you use items or fendor refresh)?
 
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hengli
Lilith Games Staff - Admin
Lilith Games Staff - Admin
Posts: 1263
Joined: Tue Apr 05, 2016 7:14 am

Re: BUG IN THE MARCHANT

Tue Feb 14, 2017 7:18 am

Ivanrgs wrote:
It seems just happened to me. I noticed lack of diamonds. Checked shop and found I bought doomsday blade.
I don't remember doing it and don't remember confirmation inquiry. Happened first time over few months.
Can it be really bug, or just too many sleepy guys?
Maybe you can make return/refund function (active till you use items or fendor refresh)?

You probably bough the item by mistake just like the other guy.

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