k0f3sT
Squire
Squire
Posts: 10
Joined: Fri Sep 01, 2017 10:21 pm

Lost account

Fri Sep 01, 2017 10:25 pm

I want help, I play this game and lost account, I many donate this game. Help me pls, my character nick name - k0f3sT or k0fesT
 
User avatar
KemosabeTBC
Moderator (Soul Hunters)
Moderator (Soul Hunters)
Posts: 1755
Joined: Thu Jul 21, 2016 8:50 am

Re: Lost account

Fri Sep 01, 2017 10:46 pm

Did you bind or account to Facebook or Google play?
Do you know your Server and Account ID?
 
k0f3sT
Squire
Squire
Posts: 10
Joined: Fri Sep 01, 2017 10:21 pm

Re: Lost account

Fri Sep 01, 2017 10:50 pm

I played for a very long time, of course I do not remember, I seem to have played on server 38, but I'm not sure, I know exactly the nickname and I can say mail from which I could register. I tried to go through facebook but nothing happened. I bought a lot in the game for real money
 
k0f3sT
Squire
Squire
Posts: 10
Joined: Fri Sep 01, 2017 10:21 pm

Re: Lost account

Fri Sep 01, 2017 10:55 pm

Email or game enter - ********************
I try login facebook - ********************
Or this - ********************


Help me pls
 
k0f3sT
Squire
Squire
Posts: 10
Joined: Fri Sep 01, 2017 10:21 pm

Re: Lost account

Fri Sep 01, 2017 11:27 pm

You help me?
 
User avatar
KemosabeTBC
Moderator (Soul Hunters)
Moderator (Soul Hunters)
Posts: 1755
Joined: Thu Jul 21, 2016 8:50 am

Re: Lost account

Fri Sep 01, 2017 11:28 pm

I can't help you sorry, I don't have the power to do anything with this info. I'm just trying to help you get it to someone who can.

Try to use an account from a different server, if you don't have one create a new account, and from there contact ingame support (click on your Avatar and then "Support" button). Give them all the info you can on your lost account.

If they cannot, or don't know how to, help you then try sending a PM to Hengli here in the forums. He is the community manager and can help you.

Don't post information about your account here in the forums please, I edited your post. Someone else could try to impersonate you. But you gave several email addresses and facebook accounts. You are not sure if you had bound your account? And if you had you're not sure to which facebook or email?
 
k0f3sT
Squire
Squire
Posts: 10
Joined: Fri Sep 01, 2017 10:21 pm

Re: Lost account

Fri Sep 01, 2017 11:37 pm

I'm not sure whether I linked or not
 
User avatar
KemosabeTBC
Moderator (Soul Hunters)
Moderator (Soul Hunters)
Posts: 1755
Joined: Thu Jul 21, 2016 8:50 am

Re: Lost account

Fri Sep 01, 2017 11:43 pm

k0f3sT wrote:
I'm not sure whether I linked or not

Ok, then try contacting ingame support with the info you gave me (including the email/facebook accounts that could potentially be bound to your game account).

Send a PM to Hengli either way.
 
k0f3sT
Squire
Squire
Posts: 10
Joined: Fri Sep 01, 2017 10:21 pm

Re: Lost account

Fri Sep 01, 2017 11:46 pm

I write Hengli. I wait. He offline :(
 
k0f3sT
Squire
Squire
Posts: 10
Joined: Fri Sep 01, 2017 10:21 pm

Re: Lost account

Fri Sep 01, 2017 11:59 pm

Pls watch on 30 server nickname k0f3sT or k0fest

Who is online

Users browsing this forum: No registered users and 3 guests