Geadaan
Squire
Squire
Posts: 4
Joined: Thu Oct 26, 2017 7:08 pm

Arena Event

Fri Oct 27, 2017 2:22 am

Any other guilds have all 10 spots at the correct time but not receive the reward? My guild held all 10 spots at 11:59 and 12:00 PDT but they didn't count 1 position and we didn't get reward. I emailed them (with screenshots) about it already, but haven't heard back yet.
 
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Kate4ever
Knight
Knight
Posts: 57
Joined: Fri Sep 29, 2017 3:16 pm
Location: Texas

Re: Arena Event

Fri Oct 27, 2017 2:43 am

I have all 10 spots we got the reward.Its a guild Frame go to your guild and check the frame and see if its there?
 
Geadaan
Squire
Squire
Posts: 4
Joined: Thu Oct 26, 2017 7:08 pm

Re: Arena Event

Fri Oct 27, 2017 2:57 am

No the problem is the mail we got from them only said we had 9 when we did infact have all 10
 
Grocoloco
Baron
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Posts: 153
Joined: Sat Apr 08, 2017 4:35 pm

Re: Arena Event

Fri Oct 27, 2017 6:18 am

Are you sure you all got the right spots? 1, 5, 10, 20, 30, 50, 70, 100, 150, 200?
 
Geadaan
Squire
Squire
Posts: 4
Joined: Thu Oct 26, 2017 7:08 pm

Re: Arena Event

Fri Oct 27, 2017 10:11 am

Yes, the only "missing" spot according to the mail was rank 10. The spot I held. I have a screenshot at 11:59 showing I held that rank and another one showing I was not attacked again between 11:57 and 12:05ish
 
Grocoloco
Baron
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Posts: 153
Joined: Sat Apr 08, 2017 4:35 pm

Re: Arena Event

Sat Oct 28, 2017 3:54 pm

Weird. Support keeps track of arena and rewards, I think they will help.
 
Geadaan
Squire
Squire
Posts: 4
Joined: Thu Oct 26, 2017 7:08 pm

Re: Arena Event

Sun Oct 29, 2017 10:12 pm

Yeah, been in emails with them. Will post if they help or not. So far seems to be some confusion on their side, but it's just a back and forth game for now.
 
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hengli
Lilith Games Staff - Admin
Lilith Games Staff - Admin
Posts: 1112
Joined: Tue Apr 05, 2016 7:14 am

Re: Arena Event

Mon Oct 30, 2017 7:15 am

Geadaan wrote:
Yes, the only "missing" spot according to the mail was rank 10. The spot I held. I have a screenshot at 11:59 showing I held that rank and another one showing I was not attacked again between 11:57 and 12:05ish

If that's the case please send me a PM with your player info (id and server), your guild ID, the screenshot showing you at 10th place and I will help.

Moved to bugs section.

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