ObaDius
Squire
Squire
Posts: 8
Joined: Thu Jul 20, 2017 11:33 pm

Re: Known Bugs / Issues

Fri Jul 21, 2017 12:21 pm

Update or no my account is still lost
 
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KemosabeTBC
Moderator (Soul Hunters)
Moderator (Soul Hunters)
Posts: 1835
Joined: Thu Jul 21, 2016 8:50 am

Re: Known Bugs / Issues

Fri Jul 21, 2017 1:47 pm

ObaDius wrote:
Update or no my account is still lost

You can't access it, doesn't mean it is lost. Do you know your original player ID?
 
ObaDius
Squire
Squire
Posts: 8
Joined: Thu Jul 20, 2017 11:33 pm

Re: Known Bugs / Issues

Fri Jul 21, 2017 2:49 pm

No
 
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Zieppi
Knight
Knight
Posts: 31
Joined: Mon May 15, 2017 8:40 am

Re: Known Bugs / Issues

Fri Jul 21, 2017 7:10 pm

Sux it... Or bite... Sorry, dont speak english well!
P.S. At the time of the fight he just gets full HP...
P.S. 2 How much to pay for a bug fix?

http://s019.radikal.ru/i640/1707/79/87cc6153bf75.png
http://s019.radikal.ru/i622/1707/01/9eb7335c760c.png
http://s019.radikal.ru/i643/1707/fb/3192d94bdbbb.png
http://s018.radikal.ru/i516/1707/17/fe7f5213481a.png
 
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KemosabeTBC
Moderator (Soul Hunters)
Moderator (Soul Hunters)
Posts: 1835
Joined: Thu Jul 21, 2016 8:50 am

Re: Known Bugs / Issues

Fri Jul 21, 2017 8:41 pm

Zieppi wrote:
Sux it... Or bite... Sorry, dont speak english well!
P.S. At the time of the fight he just gets full HP...
P.S. 2 How much to pay for a bug fix?

http://s019.radikal.ru/i640/1707/79/87cc6153bf75.png
http://s019.radikal.ru/i622/1707/01/9eb7335c760c.png
http://s019.radikal.ru/i643/1707/fb/3192d94bdbbb.png
http://s018.radikal.ru/i516/1707/17/fe7f5213481a.png

He gets HP when an enemy dies, that's how he is supposted to work.
The thing with the numbers there is that Gus pillars have millions of HP, so when they dissapear they heal Malrath for millions of HP. But there is no practical difference from healing for 60k or 60 million, you cannot get more than your max health.
 
ObaDius
Squire
Squire
Posts: 8
Joined: Thu Jul 20, 2017 11:33 pm

Re: Known Bugs / Issues

Fri Jul 21, 2017 9:24 pm

how long should i expect it to be before I hear back from support about my account?
 
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KemosabeTBC
Moderator (Soul Hunters)
Moderator (Soul Hunters)
Posts: 1835
Joined: Thu Jul 21, 2016 8:50 am

Re: Known Bugs / Issues

Sat Jul 22, 2017 11:26 am

ObaDius wrote:
how long should i expect it to be before I hear back from support about my account?

I'd say 2 days max if it's not a weekend. If they don't answer your best bet is hengli.
 
ObaDius
Squire
Squire
Posts: 8
Joined: Thu Jul 20, 2017 11:33 pm

Re: Known Bugs / Issues

Sat Jul 22, 2017 6:13 pm

I've contacted them every way I know how and the issue is still not resolved. Maybe after the weekend it can get taken care of even though I probably lost my place in my guild because they are very proactive in kicking inactive players
 
Phoenix401
Squire
Squire
Posts: 5
Joined: Sat Jul 22, 2017 6:54 pm

Re: Known Bugs / Issues

Sat Jul 22, 2017 7:06 pm

hi Admins, I already contact the customer support in-game but didn't get the proper response, so i'll post my bug here. I used 10 diamond tickets but it didn't give me anything. I logged out and logged in the game again, then 10 tickets disappeared but I got nothing. My ID is 22091, s410. If this is not the place where I should post the bug, please show me how I could reach for help. THanks.
 
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Zieppi
Knight
Knight
Posts: 31
Joined: Mon May 15, 2017 8:40 am

Re: Known Bugs / Issues

Sun Jul 23, 2017 12:13 pm

I bought eleven chests with a hurok and the chests did not open.
Of course the crystals are spent.

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