Update or no my account is still lost

ObaDius wrote:

Update or no my account is still lost

You can't access it, doesn't mean it is lost. Do you know your original player ID?

No

Sux it... Or bite... Sorry, dont speak english well!
P.S. At the time of the fight he just gets full HP...
P.S. 2 How much to pay for a bug fix?

http://s019.radikal.ru/i640/1707/79/87cc6153bf75.png
http://s019.radikal.ru/i622/1707/01/9eb7335c760c.png
http://s019.radikal.ru/i643/1707/fb/3192d94bdbbb.png
http://s018.radikal.ru/i516/1707/17/fe7f5213481a.png

Zieppi wrote:

Sux it... Or bite... Sorry, dont speak english well!
P.S. At the time of the fight he just gets full HP...
P.S. 2 How much to pay for a bug fix?

http://s019.radikal.ru/i640/1707/79/87cc6153bf75.png
http://s019.radikal.ru/i622/1707/01/9eb7335c760c.png
http://s019.radikal.ru/i643/1707/fb/3192d94bdbbb.png
http://s018.radikal.ru/i516/1707/17/fe7f5213481a.png

He gets HP when an enemy dies, that's how he is supposted to work.
The thing with the numbers there is that Gus pillars have millions of HP, so when they dissapear they heal Malrath for millions of HP. But there is no practical difference from healing for 60k or 60 million, you cannot get more than your max health.

how long should i expect it to be before I hear back from support about my account?

ObaDius wrote:

how long should i expect it to be before I hear back from support about my account?

I'd say 2 days max if it's not a weekend. If they don't answer your best bet is hengli.

I've contacted them every way I know how and the issue is still not resolved. Maybe after the weekend it can get taken care of even though I probably lost my place in my guild because they are very proactive in kicking inactive players

hi Admins, I already contact the customer support in-game but didn't get the proper response, so i'll post my bug here. I used 10 diamond tickets but it didn't give me anything. I logged out and logged in the game again, then 10 tickets disappeared but I got nothing. My ID is 22091, s410. If this is not the place where I should post the bug, please show me how I could reach for help. THanks.

I bought eleven chests with a hurok and the chests did not open.
Of course the crystals are spent.