HeavyMula
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Re: Customer Service ingame and on facebook

Mon Mar 11, 2019 2:00 pm

Hello
 
HeavyMula
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Re: Customer Service ingame and on facebook

Mon Mar 11, 2019 2:04 pm

I need issues resolved customer service in game and fb are not cooperating. Giving me a run around I want full compensation for what I spent a full refund right away. This is a ongoing problem and roc support keeps shifting the blame saying to get my refund from google. However google has refunded me a small amount of what is owed. And told me that the developer needs to refund me the rest . They assisted me to file a report. They said if it's not resolved, google takes this very seriously so roc could be removed from google play if it's not resolved as I ha e many screen shots from customer service proving how shitty it's been.
 
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Destination
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Re: Customer Service ingame and on facebook

Tue Mar 12, 2019 9:30 am

1. this is the AoC forum, not the RoC forum so i cant help you with RoC related things.
2. you wont get your refund using the Forum, the only way is talking to the customer service.
 
HeavyMula
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Re: Customer Service ingame and on facebook

Tue Mar 12, 2019 12:31 pm

Ok see that's the issue they dont want to cooperate they are shit
 
fotso
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Re: Customer Service ingame and on facebook

Mon Nov 25, 2019 12:45 pm

I'm just telling you the truth, it will be difficult for Support to respond within a short amount of time if your problem is way more complicated. Almost 50% of your content is about Jacques, I wouldn't consider it as a side comment.

Yes, I did read it.
 
ganoinee
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Re: Customer Service ingame and on facebook

Mon Oct 19, 2020 11:17 am

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keziaclarita
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Re: Customer Service ingame and on facebook

Mon Oct 19, 2020 11:24 am

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ganoinee
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Re: Customer Service ingame and on facebook

Tue Oct 27, 2020 6:48 am

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MicheleBus
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Tue Oct 27, 2020 11:00 pm

Hello Areski,

I downloaded the latest code with the fix and the CDR time is showing correctly on the customers inteface. It is working great thanks

Quick question though, how do I get rid of the PHP Quick Profiler bar that now displays at the bottom of the customer interface?

Thanks
Asangio

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