I have got some chat suggestion that will help (for sure not all players) some ppl. Im playing AoC on 3 devices (PC, tablet and phone) and change them often. The problem is that it seems chat is saved local on device. When i speak with someone on phone then log to PC i see just conversation from last time the PC was used. I think its not so hard to make chat to be saved on game servers.
And there is problem with support msg, when i wrote to support its like every device its diferent topic, diferent msg. And i need to log to the same device to read answers for problem or question i asked.