Posts: 2
Joined: Wed Sep 19, 2018 9:52 am

Great game, but Customer Service not so great.

Wed Sep 19, 2018 12:36 pm

I just want to know if anyone else is having problem getting anything resolved? I hit the support to talk and the response time and response are hours apart. I tried their AoC website and the contact us link sends me to an error page. They keep telling they would migrate my account to a new on the same realm i was in after i provided a ton of information and yet when inlog on im still in the new account. I guess whats more upsetting is the amount of money i spent and now i am unsure if thats all going to go to waste. Its been 2 days and still my account isnt showing. And yes, i know now thay linking the account is a must. However, what coukd be holding them up if i already provided all the information they needed to migrate account. Just fustrating is all.

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