sennma
Squire
Squire
Posts: 9
Joined: Thu Oct 18, 2018 1:29 pm

Customer service doesn’t response

Fri Oct 19, 2018 1:39 pm

Unfairly banned from game and cannot get any response..please help
 
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OhneLimit
Moderator
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Posts: 63
Joined: Fri Sep 21, 2018 4:39 am
Location: Germany
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Re: Customer service doesn’t response

Fri Oct 19, 2018 2:33 pm

Hey,
That's not sound good, you tried to message Customer Service InGame or Facebook Support?

~ OhneLimit
 
sennma
Squire
Squire
Posts: 9
Joined: Thu Oct 18, 2018 1:29 pm

Re: Customer service doesn’t response

Fri Oct 19, 2018 4:45 pm

Unfortunately the click here button to get to customer service doesn't work. I tried addressing this with customer service yesterday providing the in game email and my account id but they never responded. Is there any other way to connect with them?
 
Redrajus
Squire
Squire
Posts: 1
Joined: Fri Oct 19, 2018 11:53 pm

Re: Customer service doesn’t response

Sat Oct 20, 2018 5:36 pm

I had the same problem all day today. Apparently Customer Service isn’t available. Where are you Customer Service?
 
sennma
Squire
Squire
Posts: 9
Joined: Thu Oct 18, 2018 1:29 pm

Re: Customer service doesn’t response

Mon Oct 22, 2018 2:56 pm

Happened a second time...cannot get any explanation as to why it is happening. So frustrated...tried the in game chat, facebook, discord and here.
 
Ammydhillon
Squire
Squire
Posts: 1
Joined: Wed Jan 09, 2019 9:23 am

Re: Customer service doesn’t response

Fri Jun 07, 2019 12:00 am

My account got banned for no reason. Im trying to contact customer service from last 5 hours no one responded yet.. Help me
 
Desade
Squire
Squire
Posts: 1
Joined: Tue Jun 11, 2019 8:10 am

Re: Customer service doesn’t response

Tue Jun 11, 2019 8:24 am

It real they must improve The costume service it doesn t work good i m waiting AN answer until two days
 
Shekanerie
Squire
Squire
Posts: 3
Joined: Tue Jun 11, 2019 8:46 pm

Re: Customer service doesn’t response

Wed Jun 12, 2019 11:04 am

My game won’t load at all. Gets stuck at 15% and freezes. I haven’t gotten a response yet. Not sure if I lose everything by deleting and reinstalling?

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