Dear Lilith, its March 2019 and cross-platform linking is still not a thing in your very large(player base) game. Most of the us here are normal humans who buys/switches phone every now and then(might be yearly depending on how rich you are), which includes switching from iOS to Android or vice-versa. It is superbly frustrating that cross-platform account linking is still unavailable at this stage of the game.
I can understand if the database is built separately for iOS/Android, but couldn't you AT LEAST do a manual support if users wish to transfer between Android<->iOS instead of forcing them to either:
-Buy/Change a new phone using the same platform
-Quit the game after buying new phone due to a switch in platform as account cannot be linked
-Buy new phone, keep old phone in order to play the game and use dual-sim(paying extra $ per month)
Please implement cross-platform account linking Lilith.